GlobalKI
MK
GlobalKI AI Cloud

Analytics

Understand quality, adoption, cost and business impact across every assistant.

AI resolution
91.8%
↑ 4.2%
CSAT
4.86
Top 8% benchmark
Lead conversion
18.4%
↑ 2.7%
Avg. latency
742ms
↓ 12%

Resolution trend

30 days

Top intents

Product questions31%
Technical support26%
Billing18%
Sales15%